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Practical advice for federal leaders on managing people, processes and projects.

If You Want Your Employees to Be More Productive, Get Rid of Their Chairs

If you’re looking for a simple way to be more productive at work, just stand up.

Productivity among employees with desks that allow them to stand or sit is 46% higher than that of their perennially seated peers, according to a study of call-center workers conducted by Texas A&M Health Science Center and published on May 24. The study looked at two types of call-center employees—health advisors and clinical advisors—and found that productivity increased among both over a six-month period. An employee’s productivity was measured by how many calls with clients they successfully completed per hour.

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The results piggyback on another study conducted among employees at the same call center over the same period, which found that after six months, 75% of those with access to standing desks reported a decrease in body discomfort. (The seated control group reported no change.) The researchers concede that there isn’t enough information to determine whether the increase in productivity is due to the decrease in discomfort, or vice versa, or if there’s simply a casual correlation.

While standing desks continue to...

Casual Friday and the ‘End of the Office Dress Code’

The New York Times ran a story Wednesday announcing “The End of the Office Dress Code.” The suit and its varied strains, the article argues—corporate uniforms that celebrate, well, corporate uniformity—are giving way to more individualized interpretations of “office attire.” As the writer Vanessa Friedman puts it, “We live in a moment in which the notion of a uniform is increasingly out of fashion, at least when it comes to the implicit codes of professional and public life.” 

It’s true. We live in a time in which our moguls dress in hoodies and t-shirts, and in which more and more workers are telecommuting—working not just from home, but from PJs. It’s a time, too, when the lines between “work” and “everything else” are increasingly—and sometimes frustratingly—fluid. And so: It’s also a time when many of us are trying to figure out, together, what “work clothes” actually means, and the extent to which the term might vary across professions. As Emma McClendon, who curated a new exhibit on uniforms for the Museum at the Fashion Institute of Technology, summed it up: “We are in a very murky period.”

You can blame at least...

How to Sound Charismatic

At a February 23 rally in Sparks, Nevada, Donald Trump pandered, as politicians are wont to do. He mentioned how “nobody loves the Bible more than I do,” and that “we have to change our system, folks,” and other things he believes to be pleasing to the median caucus-goer’s ear.

But if you listen closely, you can detect how he panders not just with his words, but with how he says them:

“By the way I think I’m going to win the Hispanic vote,” Trump says, and then a little more loudly and emphatically, “Do you know in the state of Nevada I win with Hispanics?!” Then, softly again: “They know I’m going to bring jobs in. They know I’m going to take jobs away from Mexico and China and all these places.”

It’s this variation of pitch and volume, deployed strategically by politicians, that interests Rosario Signorello, a postdoctoral researcher in the Department of Head and Neck Surgery at UCLA’s David Geffen School of Medicine.

For research he is presenting this week at the Acoustical Society of America in Salt Lake City, Signorello and his colleague Nari Rhee examined the speaking strategies of...

Cost-Cutting Moves Could Spare Relocation Programs

As scrutiny of federal travel intensifies, agencies are getting road weary.

In November 2011, President Obama issued an executive order requiring agencies to review their travel budgets and reduce costs by 20 percent. Then came the fallout from costs associated with the General Services Administration’s ill-famed Las Vegas conference. Now Congress is considering three pieces of government travel legislation that would beef up oversight and cost containment even more.

Amid the all uproar, one travel program should be reviewed separately on its own merits -- the Federal Employee Relocation Management Program. The program was authorized by legislation in 1983 to facilitate permanent transfers to new assignments. The nation was in a recession at the time. The idea was that professional relocation services could improve mobility in support of missions, save agencies money through efficient and cost-effective moves, and reduce out-of-pocket costs for employees. The legislation authorized contracts for relocation services as an employee benefit to replace or supplement self-managed moves.

The latest recession is far deeper than that of the early 1980s, and its impact on government operations and productivity is well-documented.

Law enforcement agencies have had to issue waivers and create alternative programs for employees who cannot comply with...

Even in a Second Term, Expect New Appointees

Had Mitt Romney won the presidency, there’s no question January would have been a time of upheaval for federal managers. Still, as President Obama settles into a second term, managers should not expect the status quo. The end of a first term is a natural point of departure for political appointees planning to return to the private sector or to step down otherwise. While the transition surely will be on a smaller scale, managers still have to prepare for new leadership and shifting priorities.

In a post-election survey by the Government Business Council, the research arm of Government Executive, 38 percent of managers reported feeling transition-related anxiety. Another 34 percent said they were very concerned about how the transition would affect morale.

As with any other transition, career executives have some responsibility to help get new appointees up to speed quickly. Clay Johnson, who was Office of Management and Budget deputy director for management during the George W. Bush administration, advised federal managers at Government Executive’s September Excellence in Government conference to structure discussions with new leaders in terms of the agency’s risks and opportunities and to be as candid as possible. “When you talk about your...