Chickens in the Hallway—Video

What do chickens in a hallway have to do with achieving excellence in government? According to Accenture’s David Moskovitz, a lot more than you might think. Watch “Chickens in the Hallways” to hear the story of how a call into New York City’s 311 system crystallized Moskovitz’s view on all that’s good about government.

In Moskovitz’s keynote speech at a recent Efficiency in Government conference, he went on to discuss how inspired he is by leaders with bold ideas, public sector workers who implement ideas and vision with passion, the right tools, the right mindset, and most importantly, the ability to fundamentally shift the way government interacts with its citizens in a way to improve outcomes.

Yet despite Moskovitz’s optimism, the reality is that government is not always perceived in the same way. In fact, a recent poll by the Associated Press found that seven in 10 Americans surveyed were not confident in the ability of the federal government to make progress on the most important issues that face the country. In another poll, only 12 percent said they were content with government, while 85 percent were angry or frustrated with it. Perhaps most eye-opening, however, is that survey after survey shows youth feel government is ineffective and unresponsive.

So, what can government leaders do to change these perceptions? Watch this video to find out the tough questions agencies should be asking themselves and the mindset leaders should embody to demonstrate the true power of government to citizens.


Thank you for subscribing to newsletters from
We think these reports might interest you:

  • Forecasting Cloud's Future

    Conversations with Federal, State, and Local Technology Leaders on Cloud-Driven Digital Transformation

  • The Big Data Campaign Trail

    With everyone so focused on security following recent breaches at federal, state and local government and education institutions, there has been little emphasis on the need for better operations. This report breaks down some of the biggest operational challenges in IT management and provides insight into how agencies and leaders can successfully solve some of the biggest lingering government IT issues.

  • Communicating Innovation in Federal Government

    Federal Government spending on ‘obsolete technology’ continues to increase. Supporting the twin pillars of improved digital service delivery for citizens on the one hand, and the increasingly optimized and flexible working practices for federal employees on the other, are neither easy nor inexpensive tasks. This whitepaper explores how federal agencies can leverage the value of existing agency technology assets while offering IT leaders the ability to implement the kind of employee productivity, citizen service improvements and security demanded by federal oversight.

  • IT Transformation Trends: Flash Storage as a Strategic IT Asset

    MIT Technology Review: Flash Storage As a Strategic IT Asset For the first time in decades, IT leaders now consider all-flash storage as a strategic IT asset. IT has become a new operating model that enables self-service with high performance, density and resiliency. It also offers the self-service agility of the public cloud combined with the security, performance, and cost-effectiveness of a private cloud. Download this MIT Technology Review paper to learn more about how all-flash storage is transforming the data center.

  • Ongoing Efforts in Veterans Health Care Modernization

    This report discusses the current state of veterans health care


When you download a report, your information may be shared with the underwriters of that document.