The Methodology
In March and April of 2021, Government Executive Media Group fields a study to a random sample of Government Executive, Nextgov, Defense One, and Route Fifty readers. Respondents are decision-makers currently working in government who are screened and vetted based on their responses to a series of demographic questions.
The companies selected to be tested are determined by a number of factors including current business in government, major contracts, competitors, and level of familiarity among GEMG’s government readership. The test of familiarity is refreshed every year to include new companies who qualify.
Using a rigorous survey-based analysis, GBC identifies and validates a list of attributes most strongly linked to purchasing decisions. The attributes found and included in the study are: trustworthiness, expertise, experience, innovation, customer service, employee care, value, and customized products.