Whether the mission is citizen service or keeping the country safe, government agencies rely on a complex network of heterogeneous devices, systems and applications. Maximizing their availability and performance is critical for mission success.
However, lack of visibility leading to blind spots and the inability to troubleshoot issues, let alone predict them, can prevent agencies from delivering on their objectives.
In this digital panel discussion we learned about the journey of teams who are using real-time IT monitoring and troubleshooting to mature their operations. Points discussed included the following:
- Find the root cause and fix problems faster avoiding repetitive mistakes
- Building trust and collaborate across IT teams
- Removing blind spots and delivering enhanced real-time situational awareness
- Maximizing availability and performance of infrastructure that supports mission-critical systems
- Predicting and preventing to improve the probability of mission success
