About

Infusing diversity, equity, inclusion, and accessibility into an agency’s daily work requires a thoughtful approach that recognizes the links between mission, citizen services, and employee engagement.

Learning Objectives:

• Ability to explain the links between agency work, citizen services, and employee engagement
• Awareness that DEIA belongs in every aspect of our daily work

Event Objectives:

• Explain the current admin’s definition of DEIA
• Outline goals and opportunities for improvement with external services and in-house …
• Identify common-sense alternatives/approaches to team building, customer relations, policy shaping – how do DEIA teams operate? – what are best practices? – what does it look like in real life?
• Provide industry and Federal perspectives on implementing and maintaining DEIA – how do you know? – what metrics?

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