Adobe | CX 2.0: Experience-Driven Government

Join Us for a LIVE Taping & Networking Event!

Join us for a LIVE GovExec TV taping at Big Whig Media. Then, network with your peers over drinks and appetizers at DC's historic Occidental Restaurant. It's been closed for the pandemic but this cultural gem will re-open just for you. Sign up now. Seats are limited.

Public sector agencies and organizations have been on a journey to improve customer experience for years. The 21st Century IDEA Act passed has been augmented by executive orders designed to improve CX, equity, and more. Meanwhile, those same agencies and organizations have witnessed an exponential rise in data paired with the public’s rising expectations for digital interactions with government. During this LIVE taping of GovExec TV, you’ll learn how to maximize your data’s value, produce more effective content, modernize service delivery and transform CX through personalization.

3:00 PM	Guests Arrive & Tour the TV Studio Check in at the registration desk before getting a behind-the-scenes tour of the TV studio! Location: Big Whig Media, located within the Willard Office Building
3:30 PM	Live Taping Begins Data & Insights Drives Content Velocity to Meet Citizen Needs Curtis Pelzer, Chief Information Officer, Office of Naval Research Phil Jackson, General Manager, Adobe Experience Manager, Adobe Public Sector George Jackson, Executive Producer, GovExec TV Location: Big Whig Media, located within the Willard Office Building
4:00 PM	Live Taping Continues CX: Omnichannel Experiences in Government Nathan Sanfilippo, Executive Director for Multichannel Technology, Veterans Experience Office, Department of Veterans Affairs Nancy McNee Newell, Head of Marketing Experiences and Partner Strategy, Adobe Public Sector George Jackson, Executive Producer, GovExec TV Location: Big Whig Media, located within the Willard Office Building
4:30 PM	Networking Reception Begins Join your peers for drinks, appetizers, and networking at DC's historic Occidental Restaurant. Location: The Occidental Restaurant, located within the Willard Office Building
6:00 PM	Event Concludes Thank you for joining us! Be sure to watch this episode air live on December 15th at 2 PM ET. If you haven't already, register here to tune in!