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About

President Biden recently issued an executive order focusing on transforming the customer experience and providing services to public and federal agencies. Public sector leaders are trying to meet these ever-increasing expectations, while facing aging technologies, resource constraints, and lack of agility. Now, they are looking for ways to be more innovative and quickly adopt simple, seamless and secure solutions to meet the overwhelming needs of both the public and their workforce. During this session, you will hear leaders discuss how they are using these new policy priorities to generate momentum for agency-wide digital transformation. They will examine how government services can be provided in a way that the public now demands and expects.


Details

July 20, 2022

1:00 - 2:00 PM ET

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Speakers

Profile Picture of Michele Batram

Michele Batram

Chief Customer Experience Officer
U.S. Census Bureau

Profile Picture of Matthew Johnson

Matthew Johnson

Communications Director, Office of Acquisition and Assistance
U.S. Agency for International Development (USAID)

Profile Picture of Camille Tuutti

Camille Tuutti

Former Executive Editor
Nextgov

Profile Picture of David Egts

David Egts

Chief Technologist
Red Hat

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