With residents demanding more transparency and responsiveness, many police departments across the country are considering new digital tools to provide better services and operate more efficiently. But what problems do these new tools actually solve? How do they get implemented? What are the results? Deputy Chief Karen Falks will share the challenges San Antonio Police Department faced and the innovative solutions they adopted to save officers and residents time. Join the conversation to hear how San Antonio did it, and apply their lessons learned to your own organization.