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Frank Konkel

Executive Editor Frank Konkel is Nextgov’s executive editor. He writes about the intersection of government and technology. Frank began covering tech in 2013 upon moving to the Washington, D.C. area after getting his start in journalism working at local and state issues at daily newspapers in his home state of Michigan. Frank was born and raised on a dairy farm and graduated from Michigan State University.
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This One Rule Informs All of Veterans Affairs' Customer Service Decisions

November 2, 2017 FROM NEXTGOV arrow The woman leading the movement at the Veterans Affairs Department to improve customer service for millions of veterans across the country has advice for the rest of the government: Be your customer. And if you can’t always put yourself in your customer’s shoes, Chief Veterans Experience Officer Lynda Davis said...

Massive Classified NSA Contract Under Protest

October 26, 2017 FROM NEXTGOV arrow One of the National Security Agency’s most important technology contracts—secretly awarded to AT&T weeks ago—is under protest by one of the losing bidders, DXC Technology. The contract in question is part of the NSA’s classified Groundbreaker program, which dates back to a 2001 effort to outsource its IT operations originally...

Trump Picks Homeland Security CIO from Defense Department

October 26, 2017 FROM NEXTGOV arrow President Trump named John Zangardi to be the Homeland Security Department’s chief information officer Thursday. Zangardi has been serving as the Defense Department’s acting chief information officer since February, a position vacated when Terry Halvorsen left the department for the private sector. Zangardi will replace another acting CIO, Stephen Rice,...

Tech Industry Group Releases Artificial Intelligence Policy Guide

October 24, 2017 FROM NEXTGOV arrow Artificial intelligence is already impacting society in big ways, but the tech sector wants to ensure the responsible growth of this emerging technology. As part of this effort, the Information Technology Industry Council, which represents numerous information technology companies and government contractors, released a list of AI policy principles designed...

Pentagon Extends Commercial Health Records Pilot to Fourth Site

October 24, 2017 FROM NEXTGOV arrow The Defense Department’s upgrade of its military health records system reached another milestone over the weekend, with the announcement of its fourth and final pilot at the Madigan Army Medical Center. Located in Tacoma, Washington, Madigan Army Medical Center is one of the largest military hospitals on the West Coast...

Don’t Bet Against the Baltimore-Washington Area in Amazon’s HQ2 Search

October 19, 2017 FROM NEXTGOV arrow The deadline for cities and metropolitan regions to submit bids to host Amazon’s second headquarters—and 50,000 jobs paying an average of $100,000 that come with it—passed Thursday following an unprecedented competition among local and state governments to entice the behemoth business. Newark, N.J., offered $7 billion in tax credits; Pittsburgh...

Could the Senate’s Plan to Speed Up Bid Protests Backfire?

October 19, 2017 FROM NEXTGOV arrow The Senate’s National Defense Authorization Act contains a provision that would force the Government Accountability Office to resolve Defense Department-related bid protests within 65 days instead of the current 100-day deadline. It’s one of two controversial provisions in the NDAA addressing the increasing number of bid protests across government that...

Microsoft Cloud Can Now Host Classified Pentagon Data

October 17, 2017 FROM NEXTGOV arrow Microsoft announced on Tuesday that the Defense Department can host secret classified data in its cloud. The announcement means the Defense Department, the military services, intelligence agencies and their industry partners working within secret enclaves can host classified data in Microsoft’s Azure Government Secret cloud, where they’ll have access to...

GAO Denies Equifax Bid Protest on IRS Contract

October 16, 2017 FROM NEXTGOV arrow The Government Accountability Office Monday denied a bid protest embattled consumer credit reporting company Equifax filed with the IRS in July after it lost a taxpayer identification and verification services contract to Experian Information Solutions. GAO’s decision allows the IRS to begin in earnest working with Experian on a one-year...

IRS Suspends $7 Million Equifax Contract

October 13, 2017 FROM NEXTGOV arrow After attempting to explain why it awarded a $7 million sole-source contract to Equifax after the company experienced one of the largest data breaches in history, the IRS has opted to temporarily suspend the deal. The decision came late Thursday after hackers altered one of Equifax’s credit report websites, directing...