Department to explore the possibility of establishing such reviews, performed by groups with experience in federal contracting.
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Bill would force agency to take over as lead systems integrator for the $24 billion program within two years of enactment.
Lawmakers and witnesses question whether the agency has enough contracting officials to oversee the project.
Measure would require officials to gather survey and focus group data, and submit it for annual reviews.
At hearing Wednesday, Rep. Henry Waxman, D-Calif., calls for Lurita Doan's resignation.
Official says scrutinizing more refund claims before payment would require tough trade-offs.
Advances in Web-based procurement have cut away at the argument that such a policy would hurt small businesses.
The Democrats took a hit from anti-war voters for softening demands for withdrawal from Iraq, but the approach may work in the long term.
Andrew Card, former Bush chief of staff and Transportation secretary, says agencies are mired in “bureaucracy” on Capitol Hill.
Lawmakers raise questions about department’s performance review boards.