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Feds top private firms in customer satisfaction

For the first time ever, Uncle Sam has edged out the private sector in overall levels of customer satisfaction, according to a report released Monday.

Commercial efforts could reshape future of NASA

After nearly a decade of operating under former Administrator Daniel S. Goldin and his "faster, better, cheaper" mantra, NASA is about to get a sweeping makeover.

FAA withholds bonuses for top executives

Citing the Sept. 11 terrorist attacks, the Federal Aviation Administration will not award performance bonuses to its top executives this year, Jane Garvey, FAA administrator said Thursday.