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GAO puts workforce issues on 'high-risk' list

The General Accounting Office Wednesday released its latest report on the federal government’s biggest management challenges, naming workforce management as a “high-risk” area for the first time.

FEMA administrator wins management kudos

Both Democrats and Republicans agree that James Lee Witt, head of the Federal Emergency Management agency, represents the best the Clinton administration had to offer.

Gore team hands out last reinvention awards

After seven years, the National Partnership for Reinventing Government will mark the end of its work Thursday by handing out the last of 1,378 Hammer Awards.

Clinton administration awards last plain language prize

The National Partnership for Reinventing Government presented its final “No Gobbledygook” award Friday.

Expanded customer satisfaction survey due in spring

An expanded version of the second annual governmentwide customer satisfaction survey will be released this spring, providing a broader look at how federal agencies are meeting customer expectations.