Are agencies embracing the digital customer experience (CX)? To find out, Government Business Council (GBC) recently polled a random sample of 212 federal employees.
ALL INSIGHTS Report POSTS
To learn more about the difficulties some state and local leaders face in hiring, retaining, and equipping appropriately trained and educated personnel, GBC examined the public employee landscape.
Critical Priorities for Local Government: A Candid Survey of Local Government Officials and Agency Leaders (Report)
What are the biggest priorities for leaders in city and county government? Read this survey report from Route Fifty and Government Business Council (GBC) to find out.
GBC surveyed federal program managers at leading federal health agencies to identify challenges to program integrity in the mission space.
GBC polled federal employees on the challenges of data management in 2018.
The journey to retirement can be stressful when it comes to financial planning. GBC surveyed members of the defense community to identify challenges in retirement and long-term care planning.
Health and human services officials oversee some of the largest and most critical functions of state and local government. As budgets, skills gaps, and technological considerations continue to create challenges, what can agency leaders do to prepare for tomorrow?
Insider threats do not discriminate. From federal government to state and local agencies, no organization that places its personnel in positions of trust is immune to an attack from within.
GBC's latest poll examines how federal agencies handle the growing volume of citizen correspondence.
GBC looks at mobility and wireless capabilities in the federal government — here is what we learned.