Informing government decision makers through research & industry insights.

Keeping Pace: A Norwegian Case Study for Digital Government

Flickr User: gruntzooki

It seems more and more often that news outlets are publishing stories of the successes of Nordic governments. Wealthy economies, 30 days of vacation by law, and government-prepared tax forms that can be reviewed, filed, and paid from a smartphone in seconds. Despite the majority of praise being attributed to Nordic governments, the truth is that US federal agencies are largely keeping pace in modernizing services despite considerable challenges. Agencies are now creating the kinds of modern, efficient services for which Nordic governments have been receiving so much praise.

Download this report to learn about the programs that are pushing the envelope for digital government in the United States, including:

-Business USA
-Department of Labor's Customer Service Modernization Program
-Veteran's Relationship Management
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