Today, people expect more from government- greater transparency, increased simplicity, and an increased focus on the customer. How do you fundamentally transform mission delivery to match the standards that customers expect?
Leadership Voices: A Tech Revolution in the Public Sector
Casey Coleman | Senior Vice President Global Government Industry, Salesforce
By working with trusted partners to implement trusted tools, IT leaders can not only help improve citizen
engagement and agency innovation, but can also improve the public's trust in government.
Ask the Experts
Forecasting Cloud’s Future
Read interviews of federal, state, and local technology leaders on the shifting role of cloud in government.
Modernize Case Management For Government
Forrester and Salesforce discuss the importance of building a seamless case management workflow and how this translates into a great customer experience.
3 Steps to Accelerate Digital Transformation in the Public Sector
Using new digital tools, agencies can get back to the business of providing services to citizens and improving their interactions with the government.
Government’s Customer Experience Playbook
Learn practical tips to improve customer experience from government experts across Federal, State & Local, Aerospace, and Department of Defense.
ROI of Salesforce Case Management Solution
Find out how Salesforce for Government Case Management improves the end-user experience, drives cost efficiencies, and empowers mission success.
A Government Leaders Book of Best Practices
Learn best practices from departments who are modernizing services, transforming the mission, and meeting the demands of today's digital era.