The 7 Tools of Great Leaders

Your purpose as a leader is to become a source of growth for the people around you. There’s nothing more sacred or important in your work than helping others grow. To do this, you need to draw upon seven powerful tools. Serving as a source of growth requires a deliberate effort to: 1. Pay ... Read & React

There’s One Kind of Employee Who is Vastly Underappreciated in Most Modern Offices

by Amanda Crowell

Extroverts are the darlings of the modern office. Conventional wisdom holds that to succeed in the 21st century workplace, you need to be bold, outgoing, and highly energetic—and that your contributions are only worth as much as your ability to chat frequently, and excitedly, about them. But I ... Read & React

How Trump’s Plan to Reorganize Government Could Work

On March 13, President Trump issued an executive order for a Comprehensive Plan for Reorganizing the Executive Branch. It calls for the OMB director and agency heads to develop plans for improving the efficiency, effectiveness and accountability of agencies, subcomponents and programs within 180 ... Read & React

Hard-won Lessons From a Government Reform Pioneer

Auckland, New Zealand.
by John Kamensky Senior Fellow, IBM Center for the Business of Government

You can’t solve “horizontal” problems with “vertical” solutions, warns University of Maryland professor Don Kettl. That’s something officials in New Zealand learned the hard way. Nearly three decades ago, New Zealand pioneered government reforms to make agencies more accountable and effective. ... Read & React

Employee Burnout is Becoming a Huge Problem in the American Workforce

While companies are posting record profits, Americans are working harder than ever before for a nominal wage increase. The national unemployment rate has been cut in half since 2010 and the economy is projected to grow by almost 50% between 2010 and 2020. Despite this positive outlook, employees ... Read & React

Firing a Few Employees Will Not Solve Government’s Big Problems

by Howard Risher Workforce Management Consultant

March 14 marked the fourth anniversary of a Government Accountability Office’s report about serious problems the Department of Veterans Affairs had in scheduling patients for care. GAO reported the failings in detail, a year before CNN's explosive 2014 report that some veterans died while waiting ... Read & React

Study: Women Are Less Likely to 'Choke' Under Extreme Pressure Than Men

by Jenny Anderson

Competing in a Grand Slam tennis event is not for the faint of heart. Tens of thousands of fans pack the stands. Millions of dollars in prize money is at stake, with equal-size prizes for men and women. All of which makes these matches an ideal way to examine who chokes under pressure more: men, or ... Read & React

Doing Group Work? Don’t Be Afraid to Fight With Your Colleagues

by Leah Fessler

When you’re working on a group project, tensions are bound to surface. But for many people, it seems wisest to swallow frustrations about your teammates’ decisions and avoid getting into a debate about who should be in charge of what. But a new study published in Social Psychological and ... Read & React

How to Learn New Things as an Adult

by Olga Khazan

Quick, what’s the capital of Australia? No Googling! (And no points if you’re Australian—that means the information is more meaningful to you, which means you’re more likely to know it). Did you get it? Or are you sure you learned it at some point, but forgot right around the time that you forgot ... Read & React

Don’t Be Distracted By Trump’s 100-Day Plan

by Donald F. Kettl Professor, University of Maryland School of Public Policy

There’s an unusual political genius in Trump’s frantic first 100 days. But the real puzzles are lurking in the next 1,000 days. The 100-day plan is this: Disrupt everything that official Washington holds dear. Throw hundreds of balls in the air. Watch how they bounce. Grab the ones that bounce ... Read & React

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