Susan Cain, the World’s Leading Introvert Expert, On How to Thrive in an Open-office World

by Sarah Todd

If you are an introvert, you may sometimes feel as if the world is conspiring against you. In the workplace, you are correct, according to Susan Cain, author of the best-selling Quiet: The Power of Introverts in a World That Can’t Stop Talking. A bias toward extroversion informs every aspect of ... Read & React

If Employees Aren't Engaged, Leaders Need to Take a Hard Look at Their Own Actions

by Howard Risher Workforce Management Consultant

The 2016 Federal Employee Viewpoint Survey is now history. I am working with a group associated with a federal organization that recently reported the results of a similar survey conducted by Gallup.  There are differences in the surveys, but both focus on employee engagement.  A key difference ... Read & React

There’s a Powerful Hack to Remember Something New You've Just Learned

by Akshat Rathi

The more we understand how our bodies and brains work, the more we realize that what’s good for the body is often good for the brain. In recent years, for instance, many studies have shown that a powerful way to improving your memory is to exercise. A new study even provides a hack to remember ... Read & React

People Are Falling in Love with a Productivity System That Just Uses Pen and Paper

by Belle Beth Cooper

I’m one of those people who is constantly testing out new productivity apps in the hopes that this is the technology that will transform my life for good. Each new app promises to make me more efficient than the last. But I’ve never been able to find a method that quite beats the flexibility and ... Read & React

What Does It Take for People to Do the Right Thing?

by John Kamensky Senior Fellow, IBM Center for the Business of Government

A recent report for the IBM Center by a team of Northeastern University researchers, Gilbert Nyaga, Gary Young, and Russ Moran, offers a case study of what it takes to help people do the right thing. In this case, they examine efforts to effectively manage medical supplies on the front line within ... Read & React

Criminals Steal Billions From Government Every Year; Here’s How to Prevent It

by Linda Miller

Fraud is a persistent and growing problem for government programs. It costs taxpayers billions of dollars and erodes public trust in government institutions. In fiscal year 2014, the government paid out nearly $125 billion improperly, nearly $20 billion more than it improperly paid out the previous ... Read & React

Traumatized by Millennials, Employers are Already Trying to Make Generation Z Happy

by Cassie Werber

Employers haven’t had it easy with millennials—a broad term for a global grouping of people who are fairly young at this particular moment in time (definitions vary, but it usually refers to people currently aged 18 to 35). These young people have been asking more of their workplace than ever ... Read & React

Make Room, Introverts—Everyone Needs Time to Recharge

Socializing can be difficult for everyone.
by Julie Beck

Ever since that book about the power of introverts, people seem to have gotten really into introversion. Do a quick Google of “only introverts will understand” if you need a sampling. Somehow, it seems like we’ve ended up with stereotypes where introverts order pizza in bed and think deep important ... Read & React

Why Most Managers Should Delegate More Responsibilities

How does a public manager get public employees to produce results? The traditional answer is: Tell them precisely what to do. Don’t give them any room for discretion. If you do, they’ll just exploit the opportunity for their own, personal advantage. For over a century, democracies have sought to ... Read & React

When It Comes to Workplace Noise, Millennials Can't Even

by Jessica Leigh Hester

Companies go out of their way to woo workers with freebies and quirky spaces. Coffee and snacks are somewhat standard. Other businesses go bigger, withneon-orange slides that wind between floors or treehouses and ponds on sprawling campuses. But a new survey asks whether those accommodations are ... Read & React

Thank you for subscribing to newsletters from
We think these reports might interest you:

  • Sponsored by eSignLive by VASCO

    Mobile E-Signatures for Government

    Learn 5 key trends that accelerate government demand for mobile signing.

  • Sponsored by Management Concepts

    SPONSORED: Successful Change Management Practices in the Public Sector

    How governmental agencies implement organizational change management.

  • Sponsored by Kronos

    Solving the Workforce Compliance Challenge

    Download this eBook to learn how data and automation can help state and local agencies.


When you download a report, your information may be shared with the underwriters of that document.