voices

Improving Employee Engagement

One of the hot topics of the day is how to improve employee engagement. Together public and private sector organizations have invested billions of dollars in trying to crack this nut. The Office of Personnel Management has established a high priority goal of improving performance management and ... Read & React

Government’s technology problems are as complex and difficult to address as any in the world. Agencies need to be able to hire the best. Howard Risher

Possible Explanation for Why Some People Get More Colds

by Dr. Francis Collins Director of the National Institutes of Health (NIH)

Colds are just an occasional nuisance for many folks, but some individuals seem to come down with them much more frequently. Now, NIH-funded researchers have uncovered some new clues as to why. In ... Read & React

Three Reasons Leaders Should Ask for Help

by Scott Eblin Executive Coach

There’s a hero myth that can build up around leaders. The great leaders stand alone, indomitable in the face of adversity, accomplishing their goals in the face of all obstacles. The last thing they need is help from anyone else. Their strength, wisdom and resolve brought them to this point and ... Read & React

For The Sleep-Deprived, Small Distractions Can Have Dire Results

Small distractions can have serious consequences for people deprived of sleep, according to the largest experimentally controlled study on sleep deprivation to date. The findings reveal just how detrimental operating without sleep can be in a range of situations, from bakers adding too much salt ... Read & React

Learning from Government’s Past to Anticipate Its Future

At any given moment in time, governments in the United States and around the globe are carrying out key missions in service of their citizens, learning from and engaging with partners in other sectors, and acting as cost-effective stewards of public resources. The countless positive daily ... Read & React

For Remote Workers, Virtual Body Language Really Matters

by Kathleen Pai VP of HR, Ultimate Software

When we’re getting to know new team members, we might take note of how firm their handshakes are, whether they make eye contact, how they say hello, or if they say hello at all. Their body language is critical. When remote workers join our teams, they don’t have a physical presence, but they ... Read & React

Why Vague Feedback is So Destructive and What to Do About It

When feedback is not specific and behavioral, it’s not actionable. Heck, it’s not even comprehensible. Give vague, constructive feedback to a conscientious person and expect them to take an emotional nosedive striving and struggling to figure out what they are doing wrong. Feedback Dissonance ... Read & React

U.S. Political Division Is Only Going To Get Worse

by Kristen Parker

Political party polarization in the United States is even worse than most people think, according to a new study. And since it doesn’t much matter which party is in charge, neither one can be said to shoulder the blame, says Zachary Neal, associate professor of psychology and global urban ... Read & React

Breaking Through Government’s Time Warp

by Howard Risher Workforce Management Consultant

The August newsletter from the Merit Systems Protection Board recognized the 40th anniversary of the passage of the Civil Service Reform Act of 1978: The statute was “the most significant [civil service] reform since the Pendleton Act, almost 100 years earlier.” It was enacted to “to improve ... Read & React

If You Want To Foster Innovation, Support Curious Employees

by John Kamensky Senior Fellow, IBM Center for the Business of Government

We are told that innovation is the process of improving or adapting a service, product, or system in order to deliver better results and create value. It turns out that most innovations result from the curiosity of employees, not the creation of an innovation office staffed by specialized ... Read & React

This Simple Tweak To a Standard Request Will Make You a More Effective Leader

by Lila MacLellan

It’s hard to imagine Brené Brown, guru of vulnerability and icon of bookstore self-help aisles, frustrated. The one-time social worker and professor at the University of Houston has risen to fame helping millions of readers make peace with the discomfort that comes with feeling emotionally ... Read & React