Government Needs to Invest in Human Resources

Skills shortages. Aging workforce. Disengaged employees. Compliance culture. Risk aversion. Lack of trust. Silos. Bureaucracy. Noncompetitive pay. Burnout. Those are the terms that too often come to mind when we think about government. The workforce problems are serious and likely to get worse ... Read & React

Government’s technology problems are as complex and difficult to address as any in the world. Agencies need to be able to hire the best. Howard Risher

Trust Isn’t Simple When It Comes To Government

New research reveals three criteria we use to determine whether to trust the government. For decades, political scientists have measured the public’s trust in the federal government consistently, ... Read & React

How Passion For Your Job Can Backfire

If someone is passionate about what they do, we see it as more legitimate to exploit them, according to new research. The findings show that people see it as more acceptable to make passionate employees do extra, unpaid, and more demeaning work than they did for employees without the same ... Read & React

How to Keep Communication Quality High When Things Head in the Wrong Direction at Work

Not surprisingly, it’s easy to engage with coworkers and project team members when things are going great. People are in good moods. Disagreements are readily laughed off and agreeable solutions easily discovered Yes, it’s easy to be a communication superstar during the good times. The real ... Read & React

One State's Proven Strategy for Civil Service Reform

Former Tennessee Gov. Bill Haslam (R) is interviewed in Nashville in December.
by Howard Risher Workforce Management Consultant

Former Tennessee Gov. Bill Haslam initiated civil service reform in 2011, the first year of his two-term administration, and under his leadership the initiative was a solid success that is relevant at all levels of government.  The Republican former Mayor of Knoxville was a business executive ... Read & React

Workplaces Function Better When They Make Room for Defiance

Mercurial bosses in dysfunctional offices sometimes give orders that their employees just ignore—even when that dysfunctional office is the highest in the country. According to Robert Mueller’s recent report, Donald Trump tried to get his staff to impede the special counsel’s investigation, but ... Read & React

Just 16 Minutes Of Sleep Loss Can Harm Work Concentration The Next Day

Have you had a less-than-stellar performance review lately? Do you daydream, or are you making bad decisions? It might not be about your job but about your sleep. And it’s not all your fault. We each study different aspects of health and aging. A recent study we conducted found that poor sleep ... Read & React

Listen: Should The Government Regulate Social Media?

Should governments regulate social media? What would that regulation look like? In this episode of the Policy 360 podcast, Phil Napoli, professor of public policy at Duke University, breaks down how it might work. Recently, a man opened fire in two mosques in Christchurch, New Zealand leaving 50 ... Read & React

10 Lessons Learned in Search of Success as a Leader

Alchemy, according to Malouin in the Encyclopedia of Diderot, is the chemistry of the subtlest kind which allows one to observe extraordinary chemical operations at a more rapid pace—ones that require a long time for nature to produce. Newsflash: there are no shortcuts to great leadership. Much ... Read & React

Collaborative Problem Solvers Are Made Not Born – Here’s What You Need To Know

Challenges are a fact of life. Whether it’s a high-tech company figuring out how to shrink its carbon footprint, or a local community trying to identify new revenue sources, people are continually dealing with problems that require input from others. In the modern world, we face problems that ... Read & React

To Tackle Complex Problems, Escape Your Coworkers

by Rich Barlow

Teamwork is great, but only if we get a chance to step away and do our own thinking, say researchers. A new study in the Proceedings of the National Academy of Sciences finds that interrupting problem-solving teamwork with breaks for individual reflection boosted the chance of finding the best ... Read & React