Unlocking Innovation

Digital resources provide an increasingly vital link between government and the general public they serve. According to a 2023 survey from Deloitte, more than half of participants indicated that they prefer to interact with government agencies directly through the websites public sector organizations offer.

End-users accessing these government websites often face a mix of different technology interfaces to navigate through. Web pages are filled with outdated or slow-to-load content, broken URL links, and features with limited accessibility. All combined, this reality has created a digital divide between the government and the public it serves.