AUTHOR ARCHIVES

Tom Shoop

Vice President and Editor in Chief Tom Shoop is vice president and editor in chief at Government Executive Media Group, where he oversees both print and online editorial operations. He started as associate editor of Government Executive magazine in 1989; launched the company’s flagship website, GovExec.com, in 1996; and was named editor in chief in 2007.
Results 51-60 of 3932

The Highest-Performing Operation in Government

July 31, 2013 Some years ago, I wrote a rather churlish column for Government Executive on my experiences with the State Department's passport processing operation. In it, I warned that customer service was about to become a critical issue for State's Bureau of Consular Affairs (which handles passport applications), because of an impending ...

How to Hack the System to Change Government

July 25, 2013 FROM NEXTGOV arrow Jennifer Pahlka, the founder of the Code for America initiative who is now working for the Obama administration as deputy chief technology officer, has been in government for 37 days -- 51 if you count weekends. Pahlka is counting the days, because she has given herself a year to make ...

Contest: Make These Bills Rhyme

July 23, 2013 Last week, a bipartisan group of legislators introduced a package of nine bills aimed at making government more efficient and effective. In addition to advocating important ideas ranging from biennial budgeting to bulk purchasing, the authors of several of the bills managed to follow an impressive rhyme scheme: The Take ...

Hey, Let's Move Federal Employees to Detroit!

July 22, 2013 It's right there in the headline: "Six Crazy Ideas for Saving Detroit." So it's probably unlikely that many people will take seriously item no. 5 on the list compiled by the Washington Post's Wonkblog: "Move federal workers to Detroit." "There are about 2.7 million federal civilian workers," the Wonkbloggers note. ...

Welcome to a New Era in Covering Defense

July 16, 2013 A couple of months ago, I spilled the beans about Defense One, a new digital publication we had in the works here at Atlantic Media and Government Executive Media Group. Today, that publication becomes a reality with its official launch. As Defense One's executive editor, Kevin Baron, writes in an ...

The Soldier Who Pawned His iPhone, or Why Management Matters

July 15, 2013 Army medic Shawn Aiken pawned his iPhone last year. That is not exactly shocking. Soldiers, like other Americans, sometimes get in over their heads financially and are forced to take extreme measures. In the case of Aiken and his fiancée, those also included selling off jewelry and the medical bag ...

Obama on Management Reform: It's a Private Matter

July 8, 2013 Some excerpts from President Obama's remarks at the White House today on what the administration is calling its "new management agenda": We started by recruiting some of the smartest people from the private sector to work side-by-side with some of the smartest people in the public sector to help get ...

Moneyball Government, Again

July 1, 2013 The Moneyball movement in government is gaining steam again. It started with the release of the film version of the Michael Lewis book in 2011, bringing to dramatic life the story of the Oakland A’s’ Billy Beane, and his efforts to substitute (or at least substantially augment) baseball scouts’ intuition ...

Breaking Ranks

July 1, 2013 In April, I had the privilege of attending the Senior Executives Association’s annual Presidential Distinguished Rank Award banquet, honoring the recipients of the highest awards to civil servants for on-the-job performance. I’ve attended the annual event several times. As usual, it was a classy, dignified affair, held at the State ...

Obama Breaks Ranks With Senior Executives

June 14, 2013 In April, I had the privilege of attending the Senior Executives Association’s annual Presidential Distinguished Rank Award banquet, honoring the recipients of the highest awards to civil servants for on-the-job performance. I’ve attended the annual event several times, and as usual it was a classy, dignified affair, held at the ...