AUTHOR ARCHIVES

Robert D. Behn

Robert D. Behn, a lecturer at Harvard University's John F. Kennedy School of Government, chairs the executive education program “Driving Government Performance: Leadership Strategies that Produce Results.” His book The PerformanceStat Potential will be published by Brookings in 2014.
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Got Big Data? First Define Your Big Question

April 1, 2014 Big Data is big. Really BIG. Indeed, the definition from the McKinsey Global Institute, which coined the phrase “big data,” is “data sets whose size is beyond the ability of typical database software tools to capture, manage and analyze.” Big Data is so big that your organization (almost by definition) ...

Which Comes First, Resources or Results?

March 28, 2014 Which came first: the chicken or the egg? This age-old philosophical conundrum troubled even Aristotle. After all, the chicken could never have existed without the egg. Yet, the egg could never have existed without the chicken. Which came first, indeed? Of course, this not just a problem for biological species. ...

Resisting the Sirens of Micromanagement

March 21, 2014 In Britain, it’s labeled as the Sandhurst Test. In the United States, it has been called the second-lieutenant promotion test. This test is based on one specific problem: You are a second lieutenant. Your platoon consists of a sergeant and a dozen privates. You have three 12-foot poles, 300 feet ...

What Executives Can Learn From CDC's 'Winnable Battles' Strategy

February 21, 2014 Everyone wants to jump to the top of the performance mountain. Citizens expect nothing less from their government. And every self-respecting public executive wants to improve performance not in incremental steps but by quantum leaps. In reality, of course, no organization can jump to the top of the performance mountain. ...

Which Comes First, Resources or Results?

January 28, 2014 Which came first: the chicken or the egg? This age-old philosophical conundrum troubled even Aristotle. After all, the chicken could never have existed without the egg. Yet, the egg could never have existed without the chicken. Which came first, indeed? Of course, this not just a problem for biological species. ...