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Geoffrey Tumlin

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‘Can We Talk?’ 4 Tips for Delivering Bad News

February 6, 2014 Bad news is no fun to deliver. That’s why even distinguished leaders and otherwise successful people will go to great lengths to avoid doing it. For example, you might tolerate a longstanding, but mediocre, vendor instead of giving the contract to another company. Or maybe you make excuses to hold ...

When Playing Dumb Is Smart

January 16, 2014 These days, it’s difficult to watch the evening headlines or scroll through a news website without seeing a politician, celebrity, athlete or business leader in the spotlight for saying something stupid. Sure, you might laugh -- or wince -- at these gaffes and wonder aloud why anyone would ever think ...

5 Reasons More Communication Isn’t Better

September 9, 2013 This should be the golden age of communication. The digital revolution has given people unprecedented ways to connect with one other. But the very tools that enable constant contact across the globe all too often distort people’s priorities, fragment their attention, impair their ability to listen, and interrupt face-to-face conversations. ...