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Art Petty

Art Petty is a coach and consultant working with top executives and management teams to unlock business and human potential. Art writes the Management Excellence blog.
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How Agencies Can Find and Develop Future Leaders

September 13, 2017 I’ve never met a CEO who was confident her organization was generating the leadership talent necessary to meet the needs of their changing business. The shortage of emerging leadership talent in a world seemingly mad with change and disruption is the stuff of sleepless nights for executives. And like so...

Even Leaders Have to Follow Sometimes

September 8, 2017 We spend a great deal of time talking about what it takes to lead. Perhaps we should devote a bit more time to what it means to follow. There are no great leaders without effective followers. There are no successful transformations without effective followers. There are no successful innovations without...

Beware Attempting to Fix a Difficult Employee

August 31, 2017 New(er) managers often step all over this issue of fixing people. I know I did. Twice. Both situations ended in disasters. The lesson: it’s never your job to fix a difficult employee. It turns out that regardless of your great intentions, powers of moral suasion, and investment in time, sweat,...

Beware the Leader Who Demands Loyalty

August 25, 2017 Loyalty is an odd concept. On the surface, it sounds good. We’re loyal to teams. At least historically, we’ve been loyal to political parties and candidates. However, beware when a leader demands your loyalty. The price of this loyalty may be more than you are willing to pay. Over the...

How to Deal with an Employee Who Is Making You Ill

August 16, 2017 The names change, but the behaviors are the same. Anyone who has managed a staff for any length of time has likely encountered the toxic employee who makes everyone he or she meets miserable, particularly the manager. Most managers are unprepared and frequently under-supported by their bosses and organizations for...

Navigating the Jump From Peer to Boss

August 2, 2017 Of all of the transitions in your career, the most awkward ones occur when you make the jump from peer to boss. I lived through this several times during my career, and now I work with emerging leaders navigating these important and potentially treacherous steps. These tips will help you...

When You Should Ask — Not Tell — Subordinates What to Do

July 28, 2017 Your instinct as a first-time manager is to tell people what to do. It’s not asking versus telling, it is telling versus asking. After all, you’re in charge, and that’s what bosses do. Or not. Telling works great in fire drills, emergency rooms, and battlefield situations. In most other settings,...

Rethinking Remote Work

July 25, 2017 IBM is the latest firm to announce an end to remote working arrangements—a practice it popularized and enabled through its products and advertising. It seems there’s a trend, particularly in struggling companies ranging from Best Buy a few years ago, to Yahoo, and now, IBM (20 quarters of declining revenues)...

New Management Position? Get Ready for the Drama Storm

July 3, 2017 You can set your watch by it. The meeting introducing you as the new manager is barely over and you’re just trying out your new chair at a desk that doesn’t feel like yours yet, when someone pokes their head in and asks, “Do you have a minute?” And so...

Get Over Your Discomfort and Learn to Deliver Effective Feedback

June 27, 2017 Learning to master feedback is every first-time manager’s bogeyman. It’s also an issue for many experienced managers. Experienced doesn’t mean good. We avoid it, dilute it, or (metaphorically) beat people over the head with it. We think that people don’t want to be told what they’re doing wrong. Or right....