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Travelers stand in line as they prepare to be screened a Transportation Security Administration checkpoint at Fort Lauderdale-Hollywood International Airport, Friday, May 27, 2016.

Be Funny and Other Tips from TSA's Social Media Team

Federal agencies are incorporating social media into their customer service.

This One Rule Informs All of Veterans Affairs' Customer Service Decisions

Bells and whistles are great, but they don't matter if they aren't helping customers, Veterans Affairs Department's Lynda Davis said.

NASA Has Found Another 20 Promising Planets For Humans to Colonize

One of these new planets is ripe for an "Interstellar"-style space mission.

Three-Star General Wants Artificial Intelligence in Every New Weapon System

The department's Project Maven uses machine learning to go through drone video feeds but that's just the beginning, Air Force Lt. Gen. Jack Shanahan said.

Federal IT Reforms are Freeing Up Funds in an Otherwise Flat Budget Forecast

Obama-era federal IT reforms are starting to have an effect, but there’s a long way to go, analysts say.

Evidence-Based Policy Bill Would Require Chief Data Officers for All Agencies

A bipartisan bill pushes for more data to make decisions—and some new federal roles.

DHS Wants Tech to Scan Your Face as You Drive to Mexico

The department is opting for a faster procurement option for the technology.

Donald Trump’s Choice to Lead America Back to The Moon Has a New Take on Climate Change

In the past, NASA appointee Jim Bridenstine supported cuts to climate research funding. Now, he says he believes humans are probably responsible for climate change.

Lawmakers Back Down from Pushing NIST into Cyber Auditing Role

The cyber standards agency will now assist inspectors general in cyber audits.

A technician works to prepare voting machines to be used in the upcoming 2016 election in Philadelphia.

Bill Calls on Public to Hack Election System

It’s not clear if the contest will include prize money or be a formal bug bounty program.