TOPICS
TOPICS
OMB will create new performance management framework for agencies
The Office of Management and Budget is developing a new federal performance management framework, the government's chief performance officer told lawmakers on Thursday.
The approach will incorporate elements from other initiatives, including the Bush administration's Performance Assessment Rating Tool and the 1993 Government Performance and Results Act, OMB's Jeff Zients told a Senate subcommittee.
"Our governmentwide performance measurement framework will be focused on outcomes, allow comparisons across programs and agencies, and show trends over time," Zients said.
Zients has recruited Shelley Metzenbaum to help lead the effort to design the plan. Metzenbaum founded the Collins Center for Public Management at the McCormack Graduate School of Policy Studies at the University of Massachusetts, Boston. She also has served as executive director of the Executive Session on Public Sector Performance Management at Harvard University's John F. Kennedy School of Government.
After three months as chief performance officer and deputy director for management, Zients said his "initial sense" is Congress and previous administrations have laid a strong foundation for the improvement of government performance. He named GPRA and PART in particular as important starting points. The programs, however, place too much emphasis on producing performance information for the purpose of compliance, and pay too little attention to analyzing and acting on the information collected, he said.
"The evidence suggests that requirements of the GPRA have proved a persistent driver pushing agencies to articulate what they are trying to accomplish and to measure progress toward these goals," Zients said. "It also suggests that the PART questions helped translate expectations for performance information down to the program level, where so many key government decisions are made."
Despite the advances made by the Clinton and Bush administrations, agencies now need to focus on using performance information as a tool to facilitate long-term strategic decisions and support employees, contractors and other stakeholders, he said. The administration will rely heavily on information technologies to accomplish those goals, he added.
Sen. Tom Carper, D-Del., said while agencies routinely generate "a tremendous amount" of performance data, they are not necessarily using that information to get better results.
"The [Government Accountability Office] has shown time and again that federal managers have significantly more performance information available today than they did a decade ago," said Carper, who is chairman of the Senate Homeland Security and Governmental Affairs Subcommittee on Federal Financial Management, Government Information, Federal Services and International Security. "However, the GAO findings also reveal that federal managers have shown little or no progress in increasing their use of performance information to manage results."
Bernice Steinhardt, GAO director of strategic issues, said the commitment of agency leaders and the communication of that commitment to managers were crucial to ensuring performance information drives decision-making. GAO studies have demonstrated that a lack of commitment from agency leadership often leads to inconsistent use of performance data across the agency.
COMMENTS
- As usual, Mr. Ketter! "Methinks the PERSON doth protest too much"! Jess A. Veter Posted October 6, 2009 4:58 PM
- Dear Dan, as usual your comments only serve to highlight your total ignorance of Federal employment. How about recognizing those employees who consistently come in early, stay late, work through lunch, work on weekends and holidays, and who continually take on additional projects as other employees retire/resign/die, and do this all with no additional compensation (despite the FSLA; know what this is Dan?) and without any hope of bonuses or other monetary reward. Why do they do this, Dan? Of course you wouldn't understand--it's about believing in what you do and performing a needed service for others! Please, Dan, get a life. Dottie Posted September 30, 2009 12:07 PM
- For more than twenty years the Baldrige Criteria for Performance Excellence have provided organizations a results-driven approach to performance improvement. The Criteria are available for free from the nist.gov web site. Governement agencies can not only use these Criteria for choosing measures and driving improvement, but are now also eligible for the Malcolm Baldrige National Quality Award. Harry Hertz Posted September 29, 2009 10:34 AM
PROMO RIGHT: FIRSTLIGHT
PROMO RIGHT: GBC
Advancing the business of government through analysis, insight and the sharing of best practices.
SPONSORED RESEARCH
Telework in the Federal Government TANDBERG
Healthcare Reform: A Looming Implementation Challenge IBM-Cognos and Symantec
Out of Sight, but Not Out of Touch: Federal Executives' Assessment of Agency Telework Policy KRONOS
The State of Green Government: Response to a Mandate Juniper and HP
Achieving a Greener Federal Government IBM
Federal Cybersecurity: Securing the Nation's Information IBM









