TOPICS

An industry association is concerned that the Defense Department is haphazardly shifting work from contractors to federal officials without careful analysis on who can provide the best value for taxpayers.

The Professional Services Council, an Arlington, Va.-based group, said on Tuesday that between 60 percent and 70 percent of its member companies are losing projects because of insourcing at Defense. That level of transition has not yet been replicated at civilian agencies, according to Stan Soloway, president of PSC.


RELATED STORIES

In one recent example, Soloway said, a military base support firm lost a contract that represented most of its revenue and likely will have to close its doors on Oct. 1. The council said Defense could have found significantly more savings by recompeting the contract.

"This is really concerning," said Soloway, a former deputy undersecretary of Defense for acquisition reform.

In many instances, agencies are insourcing work without a rigorous determination of price or efficiency -- potentially driving up costs to the government, he said.

The 2009 Omnibus Appropriations Act and the 2008 National Defense Authorization Act require agencies to set guidelines to ensure that federal employees are given "priority consideration" for new projects as well as functions performed by contractors.

Neither bill explicitly sets a quota or directs agencies to insource work, but private industry is concerned about the message being conveyed.

"There is a growing perception that we are seeing and hearing from agencies that there is some sort of insourcing mandate from the administration," Soloway said. Such a perception would not be consistent with recent administration guidance on the use of contractors, he said.

Assumptions already are being built into the 2011 Defense budget, based on what theoretically could be saved by cutting service contractors, Soloway said. The formula, he adds, reportedly involves a Defense-specific algorithm that calculates how much more expensive a contractor would be than a federal employee.

DoD spokeswoman Cheryl Irwin said there is no policy that applies across the board in terms of reimbursing agencies for making insourcing decisions. "However, if the question concerns a particular decision that was made in putting together the fiscal 2010 budget request, then yes, such decisions are sometimes made," Irwin said.

Soloway said he has heard that the Pentagon is telling the military services they must cut a certain percentage of their service contractors. A portion of the savings from those terminations would go back to agencies to hire in-house personnel, he added.

Alan Chvotkin, executive vice president of PSC, compared the recent shift to in-house work with the much-criticized Bush administration outsourcing quotas.

"Now, we are skipping back to quotas on the other side, which is no more helpful," he said.

But according to Cynthia O. Smith, a DoD spokeswoman, the department has established goals, rather than quotas for meeting insourcing objectives. For example, in its fiscal 2010 insourcing plan, Defense components reported that they are either meeting or exceeding their goals for bringing work back in house, Smith said.

"DoD components are asked to insource all contracted services that are found to be inherently governmental or an unauthorized personal service contract," Smith said. "In addition, DoD components are required to verify that the mission requirements are for a valid, enduring mission requirement."

The department did not have data available on the number of billets that have been insourced for specific functions in fiscal 2009. But, the department confirmed that the agency has plans to insource contracted services -- and in some cases have already completed the in-house transition -- in areas such as logistic support of aviation systems, safety engineering, cost accounting, anti-terrorism trainers and religious support.

PSC officials said they are not fundamentally opposed to insourcing when the process is strategic and serves a need to rebalance the federal workforce -- a process Chvotkin said could take decades to complete.

In addition to positions that are considered inherently governmental and must be performed by federal workers, the council said agencies should identify mission-critical jobs that should be filled by government employees.

For those positions that are not inherently governmental or mission critical, PSC said agencies should be required to conduct a strategic analysis of the factors that will affect an insourcing decision, including compensation, health and retirement benefits, overhead costs, facilities, equipment and supplies.

In addition to insourcing, contractors are grappling with the disappearance of A-76 competitions, which allowed them to challenge in-house bidders on best value. Recent legislation effectively banned public-private competitions for fiscal 2009 and a new bill working its way through both chambers would suspend the practice until several reforms are implemented.

COMMENTS

  • Mr. Ketter, The dirty little secret, about outsourcing, is that it has NEVER been about being more cost efficient... it has been about shrinking the size of the federal workforce. The argument that "we save money on federal retirement and benefits" just doesn't hold up to close scrutiny because those costs are more than offset by the contractor GA&O costs, which are typically levied ON TOP of contract employee base costs, including health insurance, life insurance, vacations, and retirement. You see, the thing that drives what people receive, in total compensation, is the locality where the work is performed. Contractors are also finding that, in failing to provide these benefits voluntarily, they are often imposed (ex-post-facto) by unions when disgruntled contract employees vote to unionize. Add in the prevailing wage laws and you end up with costs that exceed the long term cost of doing much of this work in-house without allowing for the flexibilities that in-house work allows.
  • I find it interesting that most of the previous comments have merit. Contracting SHOULD be for special projects not sustainment of mission essential tasks. A contractor ruled by the bottom line will not always provide the best service for the lowest cost - proven by the many contract mods done because a WBS left out some common sense task that should be done; i.e. putting lids on trach cans after they are emptied. Production oriented tasks with high quanity demands often result in lesser quality when done by contractors - to slow and the bottom line goes down. Many/most contractors are former govt employees so if contractors are so much more qualified AFTER they leave the govt why aren't they before? There are good contractors out there, just as there are good govt employees - in both arenas the bad have given the rest of the group a bad rep. If contractors don't want to lose contracts then maybe they need to "police" themselves and ensure their counterparts stop ripping off the govt - after all, the contractors are paid with THEIR tax dollars as well as the tax dollars of the govt employees! As always we go from one extreme to another - when are we going to learn that moderation in most things is best? Contracting for some projects, govt employees for others.
  • Funny how it's perfectly legal to charge the Gov't $75.00/HR for a Telephone Technician, while paying him $20.00/HR! Guess the overhead of Life & Health Insurance, and Retirement Benefits are pretty costly for those Mercedes and Hummer driving Small Business Owners!