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The nation's intelligence community needs to cut years out of the time it takes to buy information technology systems before it can take advantage of information sharing among government organizations, said the chief information officer for National Intelligence.

Intelligence agencies can no longer spend three years to acquire products and services in the traditional acquisition model, which includes writing detailed statements of work, said Dale Meyerrose, deputy director and CIO for National Intelligence. He spoke at the annual Department of Defense Intelligence Information System Conference in San Diego. In an interview with Nextgov, Meyerrose said IT procurements should be turned around in 75 days, not the three years it now takes, he said.

Grant Schneider, deputy director for information management and chief information officer for the Defense Intelligence Agency, said "speed to market" was one of his key priorities as well. He said quickly fielding a solution that delivered on 80 percent of a system's planned functionality was better than taking longer to field a perfect system.


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The national intelligence community also should centralize IT operations that now operate in multiple intelligence agencies such as the CIA, the National Security Agency and the National System for Geospatial-Intelligence Agency, Meyerrose said. In April 2005, those agencies were put under the management of the new Office of the Director of National Intelligence. "This will give us the opportunity to solve problems once," he said.

Centralization will include applications such as e-mail as well as managing data at an enterprise level instead of within individual agencies, said Meyerrose, adding that software development needed a central focus to enable information sharing among agencies. "Every line of locally developed code [creates] a stovepipe to the rest of the world," he said.

DIA has fielded abut 20,000 laptop or desktop computers and about 8,000 thin clients, monitors and keyboards connected to a central server. Schneider said with some exceptions he preferred thin clients because they offered more flexibility with multiple information systems based on classification.

Schneider said he currently accesses three systems, which can be done easily from a thin client based on rights and identity management, instead of using three PCs, which would be connected to three networks. He wants to push DIA toward a thin-client model, which in his view has more flexibility and reduces the amount of hardware the agency needs.

Some DIA end users access five classified networks, which could require a user to have five PCs on his or her desk, Schneider said. End-users who have to manipulate imagery (which requires high-performance, local processing power) will still be equipped with PCs, Schneider said.

Thomas McNamara, program manager for the Information Sharing Environment, told conference attendees that the intelligence community must shift its applications to platforms that appeal to younger people who grew up with the Internet. Meyerrose agreed, adding he had been told by his children that "e-mail is so 2002."

Schneider said DIA serves as the executive agent in the intelligence community for "A-Space," or Analyst-Space, a private and secure networking site modeled on the popular social networking sites MySpace and Facebook. A-Space has 200 users hooked up to a pilot site. The National Intelligence Office intends to deploy A-Space widely by the end of the year. He said DIA analysts already have started making "friends" in their classified social network space, which helps them better process raw information.

COMMENTS

  • Providing a virtualized compute layer with technology refresh as an acquired service with performance specification (instead of hardware definition) could go a long way toward answering the problems described by the CIO. This approach requires significant internal expertise to manage successfully. Inability to attract and hold that expertise may be what has led many of our executives and agencies to their current amateur approach to IT. When your very existence relies on information technology, it is no longer acceptable for the line manager to dismiss IT with a "not my job." And to allow low level organizational units to address IT in a stove piped, amateurish way is no longer appropriate, either. On the other hand, intelligence is an inherently distributed task with inputs from a worldwide array of sources and outputs and analysis to a wide variety of users. Attempting to centralize what is inherently distributed flies in the face of the business model and ignores the capabilities of the technology. The assumption in the article, for instance, that most analysts don't need advanced graphics is an example of the kind of knee-jerk, amateur decision that comes from a failure to actually look at your system and what it's doing. I don't have much hope that Intelligence Agencies (or any other agency) will develop a sound approach as long as executives sit back and expound the partial conclusions some salesman sketched on the back of a napkin. It's time to be professional about IT.