http://www.govexec.comen-usWed, 06 Jul 2005 00:00:00 -0400http://www.govexec.com/excellence/management-matters/2005/07/deadly-sins/19579/Defense and Homeland Security are creating a list of mandatory firing offenses, and unions are worried.Shawn ZellerWed, 06 Jul 2005 00:00:00 -0400http://www.govexec.com/excellence/management-matters/2005/07/deadly-sins/19579/Management - Management Mattershttp://www.govexec.com/defense/2005/06/personnel-reform-changing-the-labor-management-model/19533/Shawn ZellerMon, 27 Jun 2005 00:00:00 -0400http://www.govexec.com/defense/2005/06/personnel-reform-changing-the-labor-management-model/19533/Defensehttp://www.govexec.com/defense/2005/06/defense-ends-conversations-with-unions-over-personnel-system/19361/Union leaders say meetings accomplished little, if anything.Shawn ZellerFri, 03 Jun 2005 00:00:00 -0400http://www.govexec.com/defense/2005/06/defense-ends-conversations-with-unions-over-personnel-system/19361/Defensehttp://www.govexec.com/contracting/2005/06/agency-contact-centers-win-praise/19350/The centers, which respond to inquiries from the public by phone, mail and e-mail, are an “overlooked success story,” according to study by federal contractor.Shawn ZellerWed, 01 Jun 2005 00:00:00 -0400http://www.govexec.com/contracting/2005/06/agency-contact-centers-win-praise/19350/Contractinghttp://www.govexec.com/excellence/management-matters/2005/05/managing-calls/19242/GSA wants to set the bar for customer service standards.Shawn ZellerWed, 18 May 2005 00:00:00 -0400http://www.govexec.com/excellence/management-matters/2005/05/managing-calls/19242/Management - Management Mattershttp://www.govexec.com/federal-news/2005/05/unions-call-for-repeal-of-law-authorizing-new-defense-personnel-system/19241/Union leader says mandate is "just the latest bad law."Shawn ZellerTue, 17 May 2005 00:00:00 -0400http://www.govexec.com/federal-news/2005/05/unions-call-for-repeal-of-law-authorizing-new-defense-personnel-system/19241/Newshttp://www.govexec.com/pay-benefits/2005/05/unions-walk-out-of-pentagon-personnel-system-meetings/19235/Calling the meet-and-confer process a ‘sham,’ five unions representing 100,000 Defense workers leave sessions.Shawn ZellerMon, 16 May 2005 00:00:00 -0400http://www.govexec.com/pay-benefits/2005/05/unions-walk-out-of-pentagon-personnel-system-meetings/19235/Pay & Benefitshttp://www.govexec.com/defense/2005/05/bill-would-tighten-border-security-increase-information-sharing/19215/Proposed legislation would also allow illegal immigrants to apply for work visas.Shawn ZellerThu, 12 May 2005 00:00:00 -0400http://www.govexec.com/defense/2005/05/bill-would-tighten-border-security-increase-information-sharing/19215/Defensehttp://www.govexec.com/excellence/management-matters/2005/05/perks-pride-and-preparation/19127/Managers use special benefits, the aura of public service, career grooming and other techniques to hang on to top talent.Shawn ZellerWed, 04 May 2005 00:00:00 -0400http://www.govexec.com/excellence/management-matters/2005/05/perks-pride-and-preparation/19127/Management - Management Mattershttp://www.govexec.com/federal-news/2005/04/gao-critical-of-foreign-aid-process/19101/Auditor says Millennium corporation should provide more information on how it chooses countries eligible for aid.Shawn ZellerFri, 29 Apr 2005 00:00:00 -0400http://www.govexec.com/federal-news/2005/04/gao-critical-of-foreign-aid-process/19101/Newshttp://www.govexec.com/federal-news/2005/04/black-tie-affair-honors-governments-distinguished-executives/19063/Recipients of highest award for civil servants recognized at State Department dinner.Shawn ZellerFri, 22 Apr 2005 00:00:00 -0400http://www.govexec.com/federal-news/2005/04/black-tie-affair-honors-governments-distinguished-executives/19063/Newshttp://www.govexec.com/management/2005/04/discrimination-claims-down-but-investigations-still-drag-report-finds/19065/Shawn ZellerFri, 22 Apr 2005 00:00:00 -0400http://www.govexec.com/management/2005/04/discrimination-claims-down-but-investigations-still-drag-report-finds/19065/Managementhttp://www.govexec.com/pay-benefits/2005/04/agencies-stepping-up-use-of-personnel-flexibilities-officials-say/19037/OPM touts increased use of early retirement incentives and buyout authority to reshape workforce.Shawn ZellerThu, 21 Apr 2005 00:00:00 -0400http://www.govexec.com/pay-benefits/2005/04/agencies-stepping-up-use-of-personnel-flexibilities-officials-say/19037/Pay & Benefitshttp://www.govexec.com/excellence/management-matters/2005/04/an-unlikely-critic/19016/Bush appointee questions personnel reforms.Shawn ZellerWed, 20 Apr 2005 00:00:00 -0400http://www.govexec.com/excellence/management-matters/2005/04/an-unlikely-critic/19016/Management - Management Mattershttp://www.govexec.com/technology/2005/04/software-glitches-force-shutdown-of-agency-hiring-web-sites/19003/Problems with Monster’s QuickHire system force Homeland Security, HHS to find alternate ways of processing job applications.Shawn ZellerMon, 18 Apr 2005 00:00:00 -0400http://www.govexec.com/technology/2005/04/software-glitches-force-shutdown-of-agency-hiring-web-sites/19003/Technologyhttp://www.govexec.com/pay-benefits/2005/04/defense-opm-officials-face-questions-on-new-personnel-rules/18991/Details of the system won’t be unveiled until after “meet-and-confer” period with unions.Shawn ZellerThu, 14 Apr 2005 00:00:00 -0400http://www.govexec.com/pay-benefits/2005/04/defense-opm-officials-face-questions-on-new-personnel-rules/18991/Pay & Benefitshttp://www.govexec.com/excellence/management-matters/2005/04/growing-managers/18967/A few key skills can make a good manager great.Shawn ZellerWed, 13 Apr 2005 00:00:00 -0400http://www.govexec.com/excellence/management-matters/2005/04/growing-managers/18967/Management - Management Mattershttp://www.govexec.com/pay-benefits/2005/04/opm-official-touts-governmentwide-civil-service-reform/18978/Marta Brito Perez says decades of personnel demonstration projects have provided enough information to move forward.Shawn ZellerWed, 13 Apr 2005 00:00:00 -0400http://www.govexec.com/pay-benefits/2005/04/opm-official-touts-governmentwide-civil-service-reform/18978/Pay & Benefitshttp://www.govexec.com/pay-benefits/2005/04/executives-continue-to-earn-high-performance-marks/18953/In 2003, nearly 75 percent of SESers received top ratings and more than half received bonuses averaging $12,883.Shawn ZellerFri, 08 Apr 2005 00:00:00 -0400http://www.govexec.com/pay-benefits/2005/04/executives-continue-to-earn-high-performance-marks/18953/Pay & Benefitshttp://www.govexec.com/contracting/2005/03/national-eeoc-call-center-opens-amid-controversy/18876/Critics say customer service center will lead to decrease in efficiency.Shawn ZellerTue, 29 Mar 2005 00:00:00 -0500http://www.govexec.com/contracting/2005/03/national-eeoc-call-center-opens-amid-controversy/18876/Contractinghttp://www.govexec.com/pay-benefits/2005/03/personnel-reform-may-be-hard-sell-for-bush-administration/18737/Shawn ZellerTue, 08 Mar 2005 00:00:00 -0500http://www.govexec.com/pay-benefits/2005/03/personnel-reform-may-be-hard-sell-for-bush-administration/18737/Pay & Benefitshttp://www.govexec.com/defense/2005/03/dhs-employee-appeals-go-to-the-top-of-the-pile/18702/Merit Systems Protection Board officials say provisions in the new Homeland Security personnel system require the agency to start giving priority to its cases.Shawn ZellerMon, 07 Mar 2005 00:00:00 -0500http://www.govexec.com/defense/2005/03/dhs-employee-appeals-go-to-the-top-of-the-pile/18702/Defensehttp://www.govexec.com/defense/2005/03/mspb-chairman-says-dhs-personnel-changes-will-overburden-judges/18678/Subcommittee chairman grills board chief on previous endorsement of changes.Shawn ZellerWed, 02 Mar 2005 00:00:00 -0500http://www.govexec.com/defense/2005/03/mspb-chairman-says-dhs-personnel-changes-will-overburden-judges/18678/Defensehttp://www.govexec.com/pay-benefits/2005/03/retirement-wave-falls-short-of-opm-projections/18662/Number of hires not keeping pace with vacancies, however.Shawn ZellerTue, 01 Mar 2005 00:00:00 -0500http://www.govexec.com/pay-benefits/2005/03/retirement-wave-falls-short-of-opm-projections/18662/Pay & Benefitshttp://www.govexec.com/excellence/management-matters/2005/02/life-after-government/18625/A former government technology guru goes to the private sector, helping contractors design their pitches.Shawn ZellerWed, 23 Feb 2005 00:00:00 -0500http://www.govexec.com/excellence/management-matters/2005/02/life-after-government/18625/Management - Management Matters