TOP 5 LISTS

Five Innovative Uses of Social Media in Government

 

About one in eight human beings on the planet has a Facebook account.

While somewhat incomprehensible, this figure also is significant, especially for federal employees. When working for a government of, by and for the people, it is axiomatic that one should go where the people are. That would be Facebook, Twitter, YouTube and Flickr, to name a few of the leading social media sites where millions gather to share insights and information.

Public sector officials have shown some agility in their willingness to get into the game. Disaster preparedness, diplomacy, health care for veterans, and an open dialogue with the president -- all are examples of the ways in which social media is opening the door to more transparent, more participatory government.

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