Deputy Defense Secretary Gordon England creates corps of key executive positions that "require an enterprise perspective."
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Aide says the swiftest connection to a customer service representative was 14 minutes, while another staffer was on hold 30 minutes.
Treating it as a benefit misses its potential to improve overall performance.
Experts say younger workers, like older employees, prefer to be treated as individuals, rather than as representatives of a generation with shared characteristics.
Howard Krongard characterized as unpopular boss who often dressed down employees and nixed travel requests.
A federal labor union now has until Jan. 7 to determine whether to appeal ruling that implementation of National Security Personnel System can go forward.
Report finds such organizations are only slightly better than executive branch agencies in terms of diversity among senior executives.
But senators learn there’s little consensus on how to address the issues.
In fiscal 2007, DHS nearly doubled previous years’ totals of new vet hires.
More than 60 percent of managers said their agencies don’t have knowledge management policies, a new survey shows.