Retirement Backlog Fell in March, But It’s Still Higher Than It Was 3 Months Ago

qvist/Shutterstock.com

The retirement claims backlog was down 21 percent in March from February, but the government still has nearly 6,000 more applications to process now than it did in December 2013.

As of the end of March, the Office of Personnel Management had a backlog of 18,573 retirement claims, after receiving 29,408 new applications in January and February. Many federal employees typically file their retirement applications at the beginning of the new year. At the end of 2013, the backlog stood at 12,637 claims.

The agency received 6,831 new claims in March – 431 more than it expected. But it managed to process 11,812 applications last month, 1,412 more than it projected. Clearing up the retirement claims backlog has been an ongoing struggle for OPM and a constant source of frustration from federal retirees and members of Congress who are hearing lots of complaints from their constituents. The agency now hopes to reduce the number of outstanding claims to 14,642 by May, about 1,500 more than it had hoped to have left by then. OPM initially wanted to eliminate the backlog by summer 2013, but was forced to push back its timetable because of sequestration. 

A bipartisan group of senators late last month blasted OPM for wasting taxpayer dollars by continuing to use an outdated system to process claims. The lawmakers wrote a letter to OPM Director Katherine Archuleta after The Washington Post published a scathing report on the inefficiencies of the agency’s claims processing.

(Image via qvist/Shutterstock.com)

Stay up-to-date with federal news alerts and analysis — Sign up for GovExec's email newsletters.
FROM OUR SPONSORS
JOIN THE DISCUSSION
Close [ x ] More from GovExec
 
 

Thank you for subscribing to newsletters from GovExec.com.
We think these reports might interest you:

  • Sponsored by G Suite

    Cross-Agency Teamwork, Anytime and Anywhere

    Dan McCrae, director of IT service delivery division, National Oceanic and Atmospheric Administration (NOAA)

    Download
  • Data-Centric Security vs. Database-Level Security

    Database-level encryption had its origins in the 1990s and early 2000s in response to very basic risks which largely revolved around the theft of servers, backup tapes and other physical-layer assets. As noted in Verizon’s 2014, Data Breach Investigations Report (DBIR)1, threats today are far more advanced and dangerous.

    Download
  • Federal IT Applications: Assessing Government's Core Drivers

    In order to better understand the current state of external and internal-facing agency workplace applications, Government Business Council (GBC) and Riverbed undertook an in-depth research study of federal employees. Overall, survey findings indicate that federal IT applications still face a gamut of challenges with regard to quality, reliability, and performance management.

    Download
  • PIV- I And Multifactor Authentication: The Best Defense for Federal Government Contractors

    This white paper explores NIST SP 800-171 and why compliance is critical to federal government contractors, especially those that work with the Department of Defense, as well as how leveraging PIV-I credentialing with multifactor authentication can be used as a defense against cyberattacks

    Download
  • Toward A More Innovative Government

    This research study aims to understand how state and local leaders regard their agency’s innovation efforts and what they are doing to overcome the challenges they face in successfully implementing these efforts.

    Download
  • From Volume to Value: UK’s NHS Digital Provides U.S. Healthcare Agencies A Roadmap For Value-Based Payment Models

    The U.S. healthcare industry is rapidly moving away from traditional fee-for-service models and towards value-based purchasing that reimburses physicians for quality of care in place of frequency of care.

    Download
  • GBC Flash Poll: Is Your Agency Safe?

    Federal leaders weigh in on the state of information security

    Download

When you download a report, your information may be shared with the underwriters of that document.