Retirement Backlog Fell in March, But It’s Still Higher Than It Was 3 Months Ago


The retirement claims backlog was down 21 percent in March from February, but the government still has nearly 6,000 more applications to process now than it did in December 2013.

As of the end of March, the Office of Personnel Management had a backlog of 18,573 retirement claims, after receiving 29,408 new applications in January and February. Many federal employees typically file their retirement applications at the beginning of the new year. At the end of 2013, the backlog stood at 12,637 claims.

The agency received 6,831 new claims in March – 431 more than it expected. But it managed to process 11,812 applications last month, 1,412 more than it projected. Clearing up the retirement claims backlog has been an ongoing struggle for OPM and a constant source of frustration from federal retirees and members of Congress who are hearing lots of complaints from their constituents. The agency now hopes to reduce the number of outstanding claims to 14,642 by May, about 1,500 more than it had hoped to have left by then. OPM initially wanted to eliminate the backlog by summer 2013, but was forced to push back its timetable because of sequestration. 

A bipartisan group of senators late last month blasted OPM for wasting taxpayer dollars by continuing to use an outdated system to process claims. The lawmakers wrote a letter to OPM Director Katherine Archuleta after The Washington Post published a scathing report on the inefficiencies of the agency’s claims processing.

(Image via qvist/

Stay up-to-date with federal news alerts and analysis — Sign up for GovExec's email newsletters.
Close [ x ] More from GovExec

Thank you for subscribing to newsletters from
We think these reports might interest you:

  • Sponsored by Brocade

    Best of 2016 Federal Forum eBook

    Earlier this summer, Federal and tech industry leaders convened to talk security, machine learning, network modernization, DevOps, and much more at the 2016 Federal Forum. This eBook includes a useful summary highlighting the best content shared at the 2016 Federal Forum to help agencies modernize their network infrastructure.

  • Sponsored by CDW-G

    GBC Flash Poll Series: Merger & Acquisitions

    Download this GBC Flash Poll to learn more about federal perspectives on the impact of industry consolidation.

  • Sponsored by One Identity

    One Nation Under Guard: Securing User Identities Across State and Local Government

    In 2016, the government can expect even more sophisticated threats on the horizon, making it all the more imperative that agencies enforce proper identity and access management (IAM) practices. In order to better measure the current state of IAM at the state and local level, Government Business Council (GBC) conducted an in-depth research study of state and local employees.

  • Sponsored by Aquilent

    The Next Federal Evolution of Cloud

    This GBC report explains the evolution of cloud computing in federal government, and provides an outlook for the future of the cloud in government IT.

  • Sponsored by Aquilent

    A DevOps Roadmap for the Federal Government

    This GBC Report discusses how DevOps is steadily gaining traction among some of government's leading IT developers and agencies.

  • Sponsored by LTC Partners, administrators of the Federal Long Term Care Insurance Program

    Approaching the Brink of Federal Retirement

    Approximately 10,000 baby boomers are reaching retirement age per day, and a growing number of federal employees are preparing themselves for the next chapter of their lives. Learn how to tackle the challenges that today's workforce faces in laying the groundwork for a smooth and secure retirement.

  • Sponsored by Hewlett Packard Enterprise

    Cyber Defense 101: Arming the Next Generation of Government Employees

    Read this issue brief to learn about the sector's most potent challenges in the new cyber landscape and how government organizations are building a robust, threat-aware infrastructure

  • Sponsored by Aquilent

    GBC Issue Brief: Cultivating Digital Services in the Federal Landscape

    Read this GBC issue brief to learn more about the current state of digital services in the government, and how key players are pushing enhancements towards a user-centric approach.

  • Sponsored by CDW-G

    Joint Enterprise Licensing Agreements

    Read this eBook to learn how defense agencies can achieve savings and efficiencies with an Enterprise Software Agreement.

  • Sponsored by Cloudera

    Government Forum Content Library

    Get all the essential resources needed for effective technology strategies in the federal landscape.


When you download a report, your information may be shared with the underwriters of that document.