Retirement Backlog Falls 22 Percent in September

bikeriderlondon/Shutterstock.com

This story has been updated.

The Office of Personnel Management continued to chip away at the retirement claims backlog last month, which fell 22 percent between August and September, according to the agency’s latest figures.

The backlog now stands at 17,719 claims -- 4,523 fewer claims than the agency expected to have in the queue at the end of September. OPM reinstated limited overtime for retirement services staff in August, which helped the agency exceed its projections, despite only processing 124 more retirement applications in September than in August. But the agency also received 2,600 fewer new retirement claims last month than it projected, giving retirement services employees some breathing room.

Sequestration, which took effect in March, forced OPM to eliminate all overtime in April through mid-summer, slowing the agency’s momentum in eliminating the backlog. It’s unclear how the government shutdown will affect retirement claims processing, if at all. OPM’s Retirement Services component continues to operate during a shutdown because it’s not funded through appropriations, according to the agency’s contingency plan. So, the retirement services staff currently is working.

The agency hopes to clear up the backlog to a “consistent workload” by March 2014 -- roughly seven months later than the original target date of July 2013. The average processing time for a claim is now around 91 days, down from about 156 days in February 2012.

Still, many federal retirees continue to wait several months, and sometimes years, for their applications to be fully and correctly processed. OPM administers benefits for 2.5 million federal retirees and processes about 100,000 new claims annually.

(Image via bikeriderlondon/Shutterstock.com)

Stay up-to-date with federal news alerts and analysis — Sign up for GovExec's email newsletters.
FROM OUR SPONSORS
JOIN THE DISCUSSION
Close [ x ] More from GovExec
 
 

Thank you for subscribing to newsletters from GovExec.com.
We think these reports might interest you:

  • Sponsored by G Suite

    Cross-Agency Teamwork, Anytime and Anywhere

    Dan McCrae, director of IT service delivery division, National Oceanic and Atmospheric Administration (NOAA)

    Download
  • Data-Centric Security vs. Database-Level Security

    Database-level encryption had its origins in the 1990s and early 2000s in response to very basic risks which largely revolved around the theft of servers, backup tapes and other physical-layer assets. As noted in Verizon’s 2014, Data Breach Investigations Report (DBIR)1, threats today are far more advanced and dangerous.

    Download
  • Federal IT Applications: Assessing Government's Core Drivers

    In order to better understand the current state of external and internal-facing agency workplace applications, Government Business Council (GBC) and Riverbed undertook an in-depth research study of federal employees. Overall, survey findings indicate that federal IT applications still face a gamut of challenges with regard to quality, reliability, and performance management.

    Download
  • PIV- I And Multifactor Authentication: The Best Defense for Federal Government Contractors

    This white paper explores NIST SP 800-171 and why compliance is critical to federal government contractors, especially those that work with the Department of Defense, as well as how leveraging PIV-I credentialing with multifactor authentication can be used as a defense against cyberattacks

    Download
  • Toward A More Innovative Government

    This research study aims to understand how state and local leaders regard their agency’s innovation efforts and what they are doing to overcome the challenges they face in successfully implementing these efforts.

    Download
  • From Volume to Value: UK’s NHS Digital Provides U.S. Healthcare Agencies A Roadmap For Value-Based Payment Models

    The U.S. healthcare industry is rapidly moving away from traditional fee-for-service models and towards value-based purchasing that reimburses physicians for quality of care in place of frequency of care.

    Download
  • GBC Flash Poll: Is Your Agency Safe?

    Federal leaders weigh in on the state of information security

    Download

When you download a report, your information may be shared with the underwriters of that document.