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Writing Guides To Our Work Styles Helped My Team Bond

The "user manual" exercise has been recommended by CEOs, entrepreneurs, and executive coaches as a way to “shorten the learning curve” for new teams.

Replacing the Federal Pay Program

Employees have a lot to gain from a system that rewards performance.

Five Posts on How to Be Successful in 2018

Strategies and tactics for the year ahead.

Karina Santiago Gonzalez works on a small power plant in Morovis, Puerto Rico on Dec. 21.

Half of Puerto Rico Still Doesn’t Have Power—104 Days After Hurricane Maria

Parts of the island will likely be without power until May. That would be eight months after the storm hit.

Agencies Can Indefinitely Suspend Indicted Feds, Court Rules

Grand jury indictment will now allow agencies to skirt certain due process rules.

Four Small Changes That Will Improve Your Career In 2018

When it comes to how effective you are at work, and how much stress you feel while being so, small changes can make a big difference.

Amazon Isn’t Hurting the U.S. Post Office, and it Might Even Be Keeping It Alive

Donald Trump loves to attack Amazon and Jeff Bezos, who also owns the Washington Post. Yet Amazon and the broader e-commerce sector are not what's ailing the USPS.

Effective Leadership Takes Heart as well as Smarts

Relationships can be made or broken based on how you express emotions.

How Americans’ Expectations Are Transforming Government

The revolution in customer service in the private sector is forcing agencies to rethink how they engage with citizens and deliver on their missions.