Lawmakers had asked for a description of how a budget shortfall developed at the Homeland Security division.
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Growing scrutiny of contracting work could stifle innovation, according to industry group.
Latest business consolidation slated to save the agency $22 million a year, but will cost some employees their jobs.
Initiatives to address basic challenges for government will last, in some form, even without legislation, officials say.
Remaining work includes includes finishing nearly a half-trillion dollars worth of fiscal 2007 appropriations bills.
Upgrades to make cards compliant with presidential mandate are expected to boost efficiency, protect privacy and guard against identity theft.
The Federal Protective Service should find better ways to evaluate dispatch centers, such as tracking the time to respond to alarms, GAO says.
Systems thinking gets planners to consider the downstream effects of decisions.
In an attempt to achieve more competitive pricing, GSA opens up its contract for end-to-end card services to its schedules program.
IRS projections show costs may outpace collections; GAO urges accounting changes to reflect contractor fees.