Are government call centers ready for the generation gap?
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Act requires agencies to establish expanded telework programs and notify all employees of their eligibility to telework.
For some people, bigger is seen as better.
But GAO says OMB’s efforts to curb duplication need refinement.
Officials scrambled on options for small businesses.
President Obama should have visited and offered encouragement, employees say.
When you're overworked and overwhelmed consider what's really important.
Employees also can take unscheduled leave or telework.
Triumphant returns are also a triumph for bureaucracy.
White House also vows to bring all FOIA requests into a single platform.