VA employees and lawmakers raise concerns that unrealistic deadlines and bad leadership led to data manipulation in the handling of disability claims.
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About 150 clicks required to complete casework for a single foreign applicant.
A scholar looks at recent instances of where government has fallen short, either in oversight or operations.
Managers must look beyond quality, price and speed when choosing a contractor.
The immigration agency paid five workers $1 million in unwarranted injured pay, failed to probe questionable claims.
Farren could serve up to 50 years in prison when sentenced.
“These events should never have happened,” CDC Director Tom Frieden said
Structural forces are making it hard for any leader to function as more than 'the president of half of America.'
"We made hiring the number one objective for everyone in the company in 2009, ahead of operations.”
Oversight committee will also hold a hearing on border problems.