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IRS seeks to guide taxpayers to Internet and phone help

Plan would aim to preserve access to face-to-face consultations, but expand use of less costly services.

Agencies’ cybersecurity scores on the rise

Eight still fail annual review; lawmaker exploring ways to provide incentives for good grades.

Walking the Talk

Getting first responders on the same wavelength requires more than just new technology.

Political e-mails trigger surge in Hatch Act complaints

The Office of Special Counsel recorded 299 complaints last year -- an all-time high for the independent investigative agency.

Agencies launch air traffic training for disabled veterans

Program partly aimed at offsetting anticipated retirements at the FAA.

Smithsonian problems include $2.5 billion maintenance, repair list

High-profile members of the institution's oversight board may not be able to put in the necessary time and attention, senator says.

Dems support expansion of GAO, but question affordability

Head of the audit agency says budget boost would help with heavier workload and allow projects beyond issuing reports.

Management of tax fraud detection system improves

Regular meetings with stakeholders and contractors help ensure tasks are on schedule and risks are addressed, IG finds.

NASA chief asks lawmakers for more workforce flexibilities

Agency would like to be able to offer permanent employees incentives to switch to temporary status.

Senator probes NASA software procurement

Failure to re-bid a $5.2 million contract has a high-ranking finance panel member questioning the agency's acquisition practices.