Results 11-20 of 10477

Budget-Crunched IRS Fell Behind on Protecting Social Security Numbers

Watchdog says majority of agency letters and forms continue to use them.

Embracing Negative Feedback

Use social media, don't avoid it, to address criticism and improve services.

How Quickly Will Your Email Get A Response?

A new study measures millions of emails to see how long it takes for people reply to each other, and how much they write.

How Messaging Can Suck the Life Out of Your Agency's Brand

A vanilla communications strategy can damage morale and sow mistrust.

NASA and ESA are Teaming Up to Prevent Armageddon

This will be the first real asteroid deflection test.

The Federal Prison System has Taken Pork Off the Menu

The decision was based on an annual survey of inmates, according to the agency.

VA's Allin Promises ‘Go Big or Go Home’ Approach to Customer Service

A mediocre attitude toward serving the veterans who valiantly served the country is not acceptable, says VA's Chief Veteran Experience Officer Tom Allin.

Study: There is a Downside For Organizations That Allow Working From Home

When fewer people work in the office, they don’t get the social or productivity benefits they expect from being around friends, close colleagues, and managers.

Spending Turnaround at USDA Is Good News for Rural Families

Program chief makes sure no housing funds are left on the table.

Senior Executives Association President Will Retire in November

Carol Bonosaro will become president emeritus; group to announce new leader soon.