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The Broken Budget Process and How Senator Mike Enzi Wants to Fix it

He wants to quash the madness and fix the system. But if he succeeds, what will lawmakers use as a scapegoat for their infighting?

You May Be Doing Customer Service All Wrong

Two researchers recommend jettisoning four conventional practices for improving customer service.

Rep. Jeff Miller, R-Fla., introduced the bill.

VA Opposes Bill That Would Allow Secretary to Recoup Employees’ Relocation Benefits

Department believes it already has sufficient authority to collect improper payments.

"This data is bought and paid for by our tax dollars," said Rep. Blake Farenthold, R-Texas.

Lawmakers Want Citizens to Have All Federal Data at Their Fingertips

Draft legislation would make data open by default, in an attempt to codify transparency push.

WPA road gangs work in New Mexico.

The Economic Case for a New WPA

When the government pays for people to work, they get out of poverty, a new study finds.

A CBP officer examines a shipping container at the Port of Newark in 2012.

The Federal Ban on Imported Goods Made From Slave Labor Appears to Have Teeth

Will supply chain problems lead to the seizure of containers full of phones and computers?

How We Can Fix the VA Appeals Process

The current system is failing veterans.

Lawmakers Aim to Crack Down on IRS Bonuses, Tax-Delinquent Employees

Ways and Means clears package of four bills to hold IRS “accountable”