VA medical center wins President's top prize for federal management

The Grand Junction Veterans Affairs Medical Center won the President's top prize for quality management this year, the first recipient of the award in three years.

The Grand Junction, Colo. medical center received the 2001 Presidential Award for Quality Friday during the closing luncheon at the Excellence in Government conference in Washington. The agency was praised for creating a patient care system focused on prevention and healthy living and for improving patient safety and claims processing.

"This award reflects a decade of hard work for Grand Junction and the Veterans Affairs Department," said VA Deputy Secretary Dr. Leo S. Mackay Jr. "Grand Junction took us on a journey of excellence." This is the Veterans Affairs Department's first President's Quality Award.

The President's Quality Award program, administered by the Office of Personnel Management since 1988, honors federal organizations with exemplary records in quality management and customer service. The program's top award for quality was last awarded in 1998 to the Defense Contract Management Command in Long Island, N.Y.

A panel of government and private sector quality management specialists choose the winners in a rigorous three-phase process that included a written application review, an on-site visit and a final evaluation.

The Navy Public Works Center in San Diego, Calif. and the Army Corps of Engineers' Engineering and Support Center in Huntsville, Ala. both received awards for quality improvement. The Navy Public Works Center used innovative tools to secure reliable energy during the California energy crisis, while the Corps' Huntsville center pioneered a new technique for locating and evaluating areas containing unexploded munitions.

The merit award went to the 62nd Airlift Wing at McChord Air Force Base in Washington state for saving more than $9 million in contract costs and implementing its "Pilot for a Day" program for children suffering from life-threatening illnesses.

Army Secretary Thomas E. White, who delivered the ceremony's keynote address, encouraged healthy competition among federal organizations to help them achieve excellence in "every single thing they do."

"All the winners honored here focused on communicating with and empowering employees, and taking time to focus on customers' needs," White said.

Award finalists included:

  • Army's 10th Area Support Group, Torii Station, Okinawa, Japan
  • Federal Aviation Administration's Logistics Center, Oklahoma City, Okla.
  • Army's Fort Stewart and Hunter Army Airfield, Fort Stewart, Ga.
  • Norfolk Naval Shipyard, Portsmouth, Va.
  • Army Corps of Engineers Huntington District, Huntington, West Va.
Stay up-to-date with federal news alerts and analysis — Sign up for GovExec's email newsletters.
Close [ x ] More from GovExec

Thank you for subscribing to newsletters from
We think these reports might interest you:

  • Going Agile:Revolutionizing Federal Digital Services Delivery

    Here’s one indication that times have changed: Harriet Tubman is going to be the next face of the twenty dollar bill. Another sign of change? The way in which the federal government arrived at that decision.

  • Cyber Risk Report: Cybercrime Trends from 2016

    In our first half 2016 cyber trends report, SurfWatch Labs threat intelligence analysts noted one key theme – the interconnected nature of cybercrime – and the second half of the year saw organizations continuing to struggle with that reality. The number of potential cyber threats, the pool of already compromised information, and the ease of finding increasingly sophisticated cybercriminal tools continued to snowball throughout the year.

  • Featured Content from RSA Conference: Dissed by NIST

    Learn more about the latest draft of the U.S. National Institute of Standards and Technology guidance document on authentication and lifecycle management.

  • GBC Issue Brief: The Future of 9-1-1

    A Look Into the Next Generation of Emergency Services

  • GBC Survey Report: Securing the Perimeters

    A candid survey on cybersecurity in state and local governments

  • The New IP: Moving Government Agencies Toward the Network of The Future

    Federal IT managers are looking to modernize legacy network infrastructures that are taxed by growing demands from mobile devices, video, vast amounts of data, and more. This issue brief discusses the federal government network landscape, as well as market, financial force drivers for network modernization.

  • eBook: State & Local Cybersecurity

    CenturyLink is committed to helping state and local governments meet their cybersecurity challenges. Towards that end, CenturyLink commissioned a study from the Government Business Council that looked at the perceptions, attitudes and experiences of state and local leaders around the cybersecurity issue. The results were surprising in a number of ways. Learn more about their findings and the ways in which state and local governments can combat cybersecurity threats with this eBook.


When you download a report, your information may be shared with the underwriters of that document.