Return to Article: A Formula for Success
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The problem with these "revolutionary" methodologies is that they run smack up against the same iron walls: institutional stovepiping and individual wildcatting. Did TQM bring about agency culture-change? Excellence in Government? Knowledge Management? Not really. This is just another buzz word to provide trainers/consultants with jobs. After these events (and I have seen plenty of them) everyone goes back to their cubes and and realizes they are totally hamstrung by their ingrained agency culture that actually punishes "outside the box" thinking.
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More consultants. More Power Point. More time wasted. More distraction.
Next year we will do it again.
No one could have predicted 9/11. Too many potential targets. A tiny, murderous gang of non-state actors is almost impossible study well enough to predict precise actions.
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