Return to Article: GSA pushes for greater use of call center contract

By Kimberly Palmer kpalmer@govexec.com March 28, 2005
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    I won a small business that provides a third party monitoring and evaluating service for call centers. I am interested in know who we would cantact to monitor fraud or inaccurate information being given to comsumers.

    Liz French Posted April 27, 2009 12:08 PM
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    I am a women owned small business. I want to know where to find and how I can bid on a call center contract?

    Ernestine Council Posted August 24, 2008 11:50 AM
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    How is the First Contact program doing since its inception ? How does our organization find out more info regarding this government program ? Has the First Contact program expanded its contract opportunities to more smaller emerging contact centers ?

    Jay St.James Posted November 30, 2007 12:59 AM
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    Chaves Consulting, Inc.'s Pacific Northwest Customer Center is a woman owned, small emerging business in search of new call center contracts. We currently handle the Oregon Health Plan billing and call center, as well as provide help desk support for several private business entities.

    After reading about the GSA's call center program, I wondered if there was call center business we could compete for as well? Could you please point me in the right direction re: where to find it if it does exist?

    Kathleen Chaves Posted August 21, 2007 5:35 PM

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GSA pushes for greater use of call center contract
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