Return to Article: EEOC to vote on customer service center proposal
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First of all, the handling of EEO claims should be completely taken out of the hands of agency officials that are getting their "bread" from the same organization that the complainant is filing charges against. I had such a complaint in the Federal Agency I worked for, where the EEOC required that I play ball first with the same people that were perpetuating the problems (i.e. my management). In other words, they were giving my management a chance to discourage, stomp out, (intimidate the complainant), into dropping any possible litigimate claims. The EEO counselor I had was a contract employee drawing a paycheck from my agency...and also ultimately playing ball with the management. He was paid to make sure the CO didn't have any claims on his watch.
I suggest the following: A) eliminate the need to go to your agency first with a complaint.
B) stop making the EEO process internal by putting all the investigators on the same payroll.
By the way, I did have a pretty good complaint against the management. My solution: I got out. No matter who I talked to within the agency, I was punching air.
Ex-disgruntled DOD employee
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