In the two years since the Obama Administration launched the Digital Government Strategy, agencies have made significant strides to improve digital services in four major strategy areas: information-centric, shared platform, customer-centric, and security and privacy. Yet why do federal leaders still give an average C+ rating to their agency's digital efforts?
To learn more about the current status of federal digital initiatives, GBC conducted an in-depth research study to over 300 federal leaders about their agency's progress.
Download this GBC Report to learn:
- How agencies are employing digital services to achieve cost savings and better serve customers, including social media and shared IT platforms
- Ways in which agencies are succeeding or in need of improvement when it comes to implementing open data initiatives and open source solutions
- Challenges the federal government faces and must overcome to better its digital services