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Biggest Shared Service Myths

Federal agencies are being asked to follow the 2012 Federal IT Shared Services Strategy which requires them to utilize existing systems and services before considering new IT investments. Though fairly new to the U.S. government, shared services are widely used by other public sector governments and industries interested in increasing efficiency. As federal agencies consider migrating their operations to shared services, some myths may inhibit federal agencies from taking the leap. As a result, Accenture partnered with the Government Business Council to debunk some of the biggest myths surrounding shared services.

Download this infographic to learn:

  • The most desired outcomes of shared services, according to federal leaders
  • How shared services differs from outsourcing
  • Which services are the best candidates for shared models
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