Not only can the government not play moneyball due to a scarcity of data, but those who try may be misinformed by the data that does exist.
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Forget the Uncle Sam posters and Smokey the Bear TV spots: today’s federal agencies have long shifted citizen and customer engagement efforts to online social media.
The military doesn't have time for contract fees, red tape, or bid protests.
If the goal of the system is to prevent shootings like those at Fort Hood and Washington Navy Yard, the new interface will likely fall short.
The recent debate over VA reform only scratches the surface of a much larger veterans issue - the civil-military divide.
Two years after the launch of the Obama Administration's Digital Government Strategy, federal leaders still give their agencies an average C+ on digital services. How can agencies make the grade? Read the full GBC survey and report.
Federal agencies have tough decisions to make as they move past the low-hanging fruit and start migrating older and more interconnected systems to the cloud.
Despite a slight decline from FY 2012's 15-year record high, last year’s numbers still beg the question: why have government contract award protests nearly doubled over the past decade?
As many of the government’s most experienced workers near retirement, the federal government faces looming skills gaps that threaten to affect mission effectiveness. Agencies can look to harness video content management as a means of retaining institutional knowledge and empower employees to share information with and learn from one another.
Mobile initiatives including BYOD and telework are changing the federal technology landscape, and as a result IT managers are being asked to support and manage a broader range of devices than ever before. As agencies look to secure their mobile assets, a holistic approach to mobility management may provide greater control and oversight.