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Collaboration Can Boost Creativity, But Agencies Aren't Built For It Yet

Creativity is important for organizations trying to stay agile as they solve problems new and old. So how are agencies encouraging their employees to devise new solutions? Here’s the third post in our Innovation Series, where we’ll walk you through what we found.

The State of Internal Workplace Communication

Are federal employees comfortable being candid when emailing their supervisors and colleagues? How often do they use personal email for government business? GBC surveyed 412 feds to learn the answers to these questions and more.

Threatwatch screenshot

How the Pentagon Can Tackle the Cyber Attribution Problem

To effectively identify those responsible for cyber attacks, the Pentagon needs a holistic attribution process that integrates technical, operational, and strategic levels of analysis.

Many Agencies Aren't Collecting Data on New Initiatives

Creativity is important for organizations trying to stay agile as they solve problems new and old. So how are agencies encouraging their employees to devise new solutions? Here’s the second post in our Innovation Series, where we’ll walk you through what we found.

Attitudes on Customer Service Quality Differ between Federal Managers and the Public

More than two-thirds of federal managers say their agency's customer service quality is at least comparable to the private sector standard. Unfortunately, the public is less optimistic.

82nd Airborne Division paratroopers conduct a simulated mission

How to Optimize Virtual Training for the Military

Virtual training holds significant promise for military readiness, but the Pentagon still lacks a comprehensive understanding of how to optimally balance live and virtual training. Developing a holistic taxonomy of training tasks is an important first step.

Agencies Aren't Taking Concrete Steps to Promote Innovation

Creativity is important for organizations trying to stay agile as they solve problems new and old. So how are federal agencies encouraging their employees to devise new solutions? Welcome to the first post in our Innovation Series, where we’ll walk you through what we found.

Three Strategies to Improve the Citizen Experience

Citizen-centric strategies like broadening the use of performance management, integrating channels of communication, and building public trust can help agencies achieve their goal of revolutionizing federal customer service.

DoD Officials Say the Pentagon's Logistics Challenges Are Threatening Military Readiness

A survey of current Pentagon officials reveals serious supply chain deficiencies that could limit the U.S.'s ability to respond to global crises.

Then-Deputy Secretary of Defense Ashton Carter speaks with service members in Afghanistan, May 2013.

Does the Pentagon Have the Tools to Manage Upcoming Personnel Cuts?

DoD leaders may not have the data to make fully informed workforce decisions in the aftermath of a FY 2016 budget battle.