In a guest article, Kate Bender, Deputy Performance Officer in the Kansas City, Missouri, Office of Performance Management, discusses how hard facts plus citizen perceptions leads to prosperous communities.
Tom Shoop is vice president and editor in chief at Government Executive Media Group, where he oversees both print and online editorial operations. He started as associate editor of Government Executive magazine in 1989; launched the company’s flagship website, GovExec.com, in 1996; and was named editor in chief in 2007.
Want to contribute to this story? Share your addition in comments.