Report finds that two-thirds of government executives already have implemented shared services.
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Current and former officials tell Congress of lack of clear mission, poor coordination, inept management and infighting.
President Bush needs a 'Plan B' for Social Security.
Ways and Means Committee Chairman Bill Thomas, R-Calif., is a powerful voice against a bill that could save federal retirees an average of $400 annually.
New business centers will lead to centralization of agencies’ HR functions.
Disadvantaged businesses receive government contracts without competition, reports say.